Shipping Policy
Shipping Method and Delivery Times
We offer Standard Shipping for all orders:
Standard Shipping: 7-14 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing delays.
Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping cost during the checkout process before completing your purchase.
Customs, Duties, and Taxes
All international orders may be subject to customs, duties, and taxes. These fees are the responsibility of the recipient. Please check with your local customs office for more information about potential charges.
Order Processing Time
Orders are processed within 1-3 business days. Please note that this does not include weekends or holidays. Once your order is processed, you will receive a confirmation email with tracking information.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately at simon@ippobeverage.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a replacement.
Returns and Exchanges
For information about returns and exchanges, please refer to our Return and Refund Policy.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: simon@ippobeverage.com